Quand on pense à un partenariat réussi, on imagine la confiance, la fiabilité et l'engagement pour une croissance mutuelle. Chez TGW Logistics, cette philosophie est profondément ancrée dans notre ADN. Mais que se passe-t-il une fois que les clés de l'un de nos systèmes intralogistiques avancés vous ont été remises ? Le voyage ne s'arrête pas - il ne fait que commencer. Bienvenue dans le monde des services à vie de TGW Logistics, où le succès commercial à long terme est entretenu et développé grâce à un soutien continu, à des solutions innovantes et à une approche proactive de chaque défi.
Avec plus de 1 100 professionnels des services à vie répartis dans le monde entier, TGW Logistics n'est pas seulement un fournisseur de services ; nous sommes un facilitateur et un partenaire de votre réussite. Notre engagement à être le partenaire de service le plus responsable pour les clients de l'intralogistique se reflète dans la profondeur et l'étendue de nos offres de services. Des services sur site aux services de modernisation et d'extension, nous veillons à ce que votre système fonctionne au mieux, vous permettant ainsi de vous concentrer sur ce que vous faites le mieux : gérer votre entreprise.
Chez TGW Logistics, nos services à vie englobent une large gamme de produits de services spécialisés, chacun étant conçu pour répondre à des besoins et à des défis spécifiques qui se présentent tout au long du cycle de vie de votre système. Examinons les principales offres de services qui constituent l'épine dorsale de nos partenariats avec les clients :
Our on-site services place skilled TGW Logistics technicians directly at your facility, ensuring that your system runs smoothly day in and day out. These experts are trained to understand every nuance of TGW Logistics equipment, providing a level of care that guarantees maximum system performance with predictable Total Cost of Ownership (TCO). This means fewer surprises, less downtime, and more confidence in your operations.
Benefit: Maximum system performance with predictable costs, allowing you to plan and operate with confidence.
Field Services provide you with the flexibility to call upon our experts whenever necessary, whether for preventive maintenance, corrective actions, expert inspections or additional support during peak times. This service ensures that your system is always prepared to meet fluctuating performance demands throughout the year.
Benefit: Tailored support that adapts to your business’s seasonal and operational needs, ensuring optimal performance at all times.
As your business evolves, so do your logistics needs. Our Retrofit & Extension Services are designed to keep your system in sync with your changing business environment. Whether it’s modernizing existing equipment or extending system capabilities, we ensure your solution remains aligned with your business objectives.
Benefit: A future-proof system that grows with your business, ensuring long-term relevance and efficiency.
With TGW Logistics’ Remote Services, help is always just a click away. Whether you need to prevent potential downtime or quickly resolve an issue, our remote experts are ready to assist you. This not only minimizes disruptions but also accelerates recovery times, keeping your operations running smoothly.
Benefit: Rapid response and resolution of issues, minimizing downtime and maintaining business continuity.
A well-trained team is your first line of defense against operational challenges. Our Training Services ensure that both TGW Logistics experts and your staff have the knowledge and skills needed to maintain and operate your systems safely and efficiently. From certified training programs to hands-on workshops, we equip your team with the expertise they need to excel.
Benefit: Increased safety and performance through expert training, reducing risks and enhancing operational stability.
In the world of intralogistics, having the right spare parts at the right time can make all the difference. TGW Logistics’ Spare Parts Services ensure that you have access to high-quality, durable components whenever you need them. With a strong emphasis on in-house manufacturing, we enable the longevity and reliability of every part we supply.
Benefit: Timely delivery of high-quality spare parts, ensuring your system remains operational and efficient.
Choosing TGW Logistics as your service partner means more than just securing technical support—it means forming a strategic partnership built on trust, expertise, and a shared vision for success. Our Lifetime Services are designed to provide continuous value, from day one and for years to come. With TGW Logistics by your side, you gain:
At TGW Logistics, we believe that true partnership begins with the first point of contact. Our Lifetime Services are the catalyst for lifelong success, driving your business forward with the reliability and innovation you’ve come to expect from a global leader in intralogistics.
Ready to dive deeper into the world of long-term success with TGW Logistics?
