Resident Automation Technician I


The Resident Automation Technician I supports our customer on all automation-related topics. This position requires a broad-based electrical and mechanical skillset and a proactive approach to improving the site’s performance through troubleshooting and hands-on repair.  Based at our customer sites, the Resident Automation Technician I must represent the TGW image and ensure a professional relationship with the client is developed and maintained.

What you’ll be handling

  • Resolve customer equipment issues as quickly and practically as possible.
  • Complete work assignments and the associated work orders as assigned.
  • Complete maintenance activities pertaining to the automated equipment on-site, including conveyors, cranes, shuttles, scale checks, and carton-opening systems.
  • Adhere to the highest quality standards, while always ensuring compliance with health and safety legislation. 
  • Optimize automation efficiency and performance to ensure delivery of contracted KPIs.  Interface with the customer as needed to support operations. 
  • Collaborate with the broader TGW Lifetime Services team to track, document, and communicate issues and lessons learned.

What you’ll need

  • High school diploma required.  Associate Degree or Technical Certificate in Controls Engineering, Mechatronics, Industrial Maintenance, Electrical Engineering, or related field strongly preferred. 
  • Previous experience in electromechanical troubleshooting and repair of material-handling conveyors, AS/RS, and shuttle systems preferred.
  • Familiarity with HMI (human machine interface) and/or SCADA (supervisory control and data acquisition interface) experience preferred.
  • Experience with interpretation of engineering drawings for use in diagnostics preferred.
  • Profibus and Profinet experience preferred.
  • See full job description for additional physical requirements.

What you'll receive

TGW offers full medical, dental, and vision benefits, 401K with company match, tuition reimbursement, competitive pay with PTO package offerings, along with safety shoe, protective eyewear, and fitness reimbursement. 


TGW is an equal opportunity employer.

Lauren Soderberg
In this position, you can expect the following benefits, among others.


*TGW is an employer that promotes equal opportunities. We invite everybody interested in this job to apply.